Say This, Not That! Semantics For Dentistry

  • January 2014
  • Posted By Debbie Ellard
  • 0 Comments
Semantics For Dentistry  Taking the time to evaluate how you say what you say is important. Semantics for dentistry when communicating with patients in the office and on the phone can help solidify a positive customer service reputation. Never miss a chance to ‘Wow’ the person on the other end of the phone line. Smile!

SWOT Analysis For Dentistry Weaknesses

  • October 2013
  • Posted By Scott Ellard
  • 0 Comments
SWOT Analysis For Dentistry Weaknesses   This is the first post in a series where we will discuss SWOT Analysis for Dentistry Weaknesses. SWOT: Strengths Weaknesses Opportunities Threats I have chosen to begin with Weaknesses because this will give you food for thought and is something your team can get excited about improving right away

The Top 10 Social Networks of 2013

  • September 2013
  • Posted By Debbie Ellard
  • 0 Comments
Explore more infographics like this one on the web’s largest information design community – Visually. The Top 10 Social Networks of 2013

Location Based Marketing

  • July 2013
  • Posted By Debbie Ellard
  • 0 Comments
Online Local Marketing Location Based Marketing Location based marketing should be the focus of your marketing efforts in building your online reputation. The World Wide Web, the all encompassing www, has made advertising available to the small business owner. We no longer have to have millions of dollars to compete! Great news, right? You may not

Continuing Care – Recall, What’s the Word?

  • June 2013
  • Posted By Debbie Ellard
  • 0 Comments
 Continuing Care or Periodontal Maintenance? The Choices Keep Coming! Continuing Care - Recall, What’s the Word? What is YOUR word? Continuing care is the heartbeat of every practice and not knowing the health of this vital organ is exposing many dental practices to unnecessary risk. More about this in a moment. Not all patients will understand why

Tomato Tomahto – Smile Your Message For Better Customer Service

  • November 2012
  • Posted By Scott Ellard Dentistry
  • 0 Comments
Smile Your Message! Yes! It’s both! What you say and how you say it are equally important from your patient’s perspective.  You can answer the phone with,      “Dr. Smith’s office”       or “Dr. Smith’s office, this is Jane”       or “Dr. Smith’s office. How may I help you?” All will work
?>