Tomato Tomahto – Smile Your Message For Better Customer Service

  • November 2012
  • Posted By Scott Ellard Dentistry
Smile Your Message! Yes! It’s both! What you say and how you say it are equally important from your patient’s perspective.  You can answer the phone with,      “Dr. Smith’s office”       or “Dr. Smith’s office, this is Jane”       or “Dr. Smith’s office. How may I help you?” All will work